At 30jili, we believe gaming should always be fun, not stressful. This page gives every Philippine member the tools, information, and support needed to keep their gaming experience healthy and enjoyable at all times.
Simple, honest information to help youstay in control of your gaming at all times.
You can set a daily, weekly, or monthly deposit limit on your 30jili account at any time through your account settings. Limits take effect immediately when you lower them, giving you instant control over how much you spend. If you choose to raise a limit, a short cooling-off period applies to make sure the decision is considered. This tool is designed to help Philippine members stay within a budget that is comfortable for them. Responsible budgeting is the single most effective way to keep gaming enjoyable over the long term.
Spending too long on any gaming platform can affect your daily routine and wellbeing. 30jili lets you set session time reminders so you receive a notification when you have been playing for a set period. You can also use the session limit feature to automatically log yourself out after a chosen duration. Taking regular breaks keeps the experience fresh and prevents fatigue-driven decisions. We encourage all members in the Philippines to use these tools as part of a healthy gaming habit.
If you feel that you need a longer break from gaming, our self-exclusion option lets you temporarily or permanently close your account. During a self-exclusion period, you will not be able to log in, deposit, or receive any promotional communications from us. This is a firm commitment — we take self-exclusion requests seriously and process them promptly. You can request self-exclusion by contacting our support team directly. We will always respect your decision and support you through the process without judgment.
Transparency is important to us, which is why every 30jili member can access a full history of their deposits, withdrawals, and gaming sessions at any time. Reviewing your activity regularly is one of the best ways to stay aware of your habits and spot any patterns that concern you. Your transaction history is available in your account dashboard and is updated in real time. If you notice that your spending or session frequency has increased beyond what you intended, that is a good moment to use one of the limit tools described above. Staying informed is the first step to staying in control.
30jili is strictly for players aged 21 and above, in line with Philippine regulations. We verify the age of all members during registration and will close any account found to belong to an underage individual. If you share a device with younger family members, we strongly recommend using device-level parental controls or a separate browser profile to prevent accidental access. Never share your login credentials with anyone, including family members who do not meet the age requirement. Keeping your account secure protects both you and the people around you.
Our support team is available around the clock to assist any member who has concerns about their gaming behaviour or account activity. You do not need to be in crisis to reach out — even a general question about how to use our responsible gaming tools is a perfectly good reason to contact us. We treat all responsible gaming enquiries with complete confidentiality and without any pressure. If you feel you need professional help beyond what we can offer, we encourage you to seek guidance from a qualified counsellor or a recognised support organisation in the Philippines. Your wellbeing always comes first.
Honest signs to watch for — in yourself or someone you care about.
If any of the warning signs above feel familiar, the most important thing is to take action sooner rather than later. Start by using the deposit or session limit tools in your 30jili account settings — even a small reduction can help you regain a sense of control. Talk to someone you trust about how you are feeling; sharing the concern often makes it easier to manage. If you believe you need a longer break, request self-exclusion through our support team and we will action it immediately. For professional support, organisations such as the National Council on Problem Gambling and local mental health services in the Philippines can provide confidential guidance. Remember that seeking help is a sign of strength, not weakness, and that recovery is absolutely possible with the right support in place.
Our support team is here for every Philippine member. Check the FAQ for quick answers, or reach out directly if you need personalised assistance with your account or responsible gaming tools.